Category Archives: Tips and How Tos

“Learn how to use Fitdigits apps, including free versions and those with heart rate monitoring and fitness sensor support.”

Teams and Trainers (Beta)

Posted on by

Which team or group type is right for you – an inclusive, open Team page, or a Trainer portal? When you sign up to be a Star Trainer, you have your choice!

Team Group or Trainer Group?

Open Team Group

Open Teams are inclusive, and members have the ability to interact with each other within the group. A dedicated team page is the perfect place to view progress, send encouragement, and help each other on your paths to a healthy and fulfilling life.

This type of group is perfect for families, friends, training groups, corporate challenges and more.

Trainers’ Groups

A Trainer portal is specifically for Trainers, as the name suggests. A Trainer has contact and views of the individual trainees that sign up, but the trainees don’t have access to each others data. For example, Trainers can message trainees individually or as a group, but a trainee cannot. When allowed Auditing rights over users accounts, Star Trainers can view your trainees details, set their goals, and more.

Privacy Note: If you need a group for a study or requiring HIPAA security levels, where no data will be available or shared between members of the group, please create your group first then let us know at support@fitdigits.com. Only generic aggregate info will be available to group administrators.

Getting Started

  1. Creating a Team or a Training Group 
    The difference between an open Team and a Trainers’ portal. Which fits you the best? 

  2. Member Signup 
    The how and where to add members to your group. 

  3. Member Roles, Privacy & Sharing 
    Everything you need to know to help you and your members customize each experience.

  4. All About the Team Page 
    Designing and modifying your open Team view for your members.

  5. Messaging and Communications 
    Individual and Team based notifications.

  6. Auditing Members 
    View and work with your Trainees / Team details.

Creating a Team or Training Group (Beta)

Posted on by

Once you’ve decided what type of group you want to create, and have become a Star Trainer, creating the group is easy.

Create team
  • Tap Menu > Teams.
  • Choose to Create either an open Team Group or more exclusive Trainer Group
Create a group or team
  • Add a Team name and information
  • Upload a group icon (square is best, max 2048px x 2048px)
  • Tap the green Create Group button
  • For Team Group, you will then be prompted to set your personal share permissions with the group, including whether to share your name, profile photo, and more.
  • For Trainer Groups, as the creator you become the master trainer of the group and have your default share permissions set to (insert set permissions or we need to prompt on Trainer Groups too).
Your Personal Group Share Permissions

Done! You now have your group setup and ready to go!

  • Note you can change the group information at any time using the Edit link on the top right of the Admin page.
  • This includes the ability to add an Invitation Code for the group, making it even easier to join your group – no more group name / password needed!

Next step

Member Signup 
The skinny on how members get added to your team.

Team Member Signup

Posted on by

Once you’ve got your team set, the next step is adding team members or trainees. Initially it will just be you in your group.

Initial Team / Group View

There are two ways users get added to your team. You can send them a stock invite email, or you can let them know in some other way the team name and password or Invitation code.

You can see, or edit, the team name and password or invitation code by tapping the Edit link on the top right of the team admin page.

To send out email invitations, click on Invite on the group admin page, and enter the emails you want to send the invite to separated by commas.

Send invite emails

Both methods will inform your invitees that

  • Members need to have a valid Fitdigits account to join. They can create an account at my.fitdigits.com or in any of our apps like iCardio.
  • They will need to be logged in, then tap/click Menu > Teams / Groups, and then Join Group. There they should enter the invitation code or team name and password they were supplied.
Edit Team info / add Invitation Code

They will then be prompted to choose Sharing Preferences.

See here for more on Member Roles, Privacy & Sharing. Once they’ve set their preferences, they will be redirected to the main Team page.

Member Roles, Privacy & Sharing 
Everything you need to know to help you and your members customize each experience.

All About the Team Page 
Designing and modifying your open Team view for your members.

Messaging and Communications 
Individual and Team based notifications.

Auditing Members 
View and work with your Trainees / Team details.

Auditing Team Members

Posted on by

View and work with your Trainees / Team details.

Requirements to Audit a member:

  1. User must have given permission for Coaches View
  2. Auditor must have Auditing / Coaching permissions

From the user, they would either grant the permission when signing up, or they can modify it in Group Menu > Group Permission Settings

Once permissions have been set, you can access Coach Viewing / Auditing of another persons account through the Coach Whistle icon next to the user to audit:

This will give you a full view of what is going on in their account, though it excludes viewing or accessing their personal inbox.

Back to Team Overview

Team Messaging and Communications

Posted on by

There are a variety of settings and methods for Individual and Team based notifications and messaging.

Group Admin View:

From here you can send Group Invites, or even a push message to your entire team or a specific user, which will create an Inbox item for them in addition to the notification.

You can also message users directly to their inbox, which does not send a push message. Tap on the envelope in the listing in the admin page.

Of course, you can also visit any shared workout and leave comments in the comments section:

Next: Auditing Members
View and work with your Trainees / Team details.

Managing The Team Page

Posted on by

Designing and modifying your open Team view for your members.

Add a custom leaderboard, group workout feed, roster, custom blog section and more to your groups page. Personalized widgets, additional messaging, graphics and more help complete the experience for you and your team.

Once your team is created, a default groups page exists for your group. The default widgets include your member roster, a personal workout feed, and a feed for the Fitdigits blog, however contents are easily customizable.

CUSTOMIZING YOUR GROUP PAGE

You must be a Group Owner or Group Administrator to modify the group page for all users (see Managing Users).

From the Group detail page, tap the Menu icon in the top left. Administrators and Owners will see the Preview checkbox in the upper right. When checked, you are viewing the group page as it will show to other members (depending on widget choices).

1. Uncheck Preview to go into Edit mode.

Click the Menu (three line icon) in the upper left to view the menu. Turn off Preview mode to edit your page.

2. EDIT EXISTING WIDGETS

When in edit mode, each widget on the page has a blue administration bar above it.

Tap the X to remove the widget from the page view.

Tap the pencil to edit the viewing properties of the widget (whether it is shown to admins only or all team members) as well as the detail and options for the widget.

You may also click and hold the top blue administration bar and drag-drop the widget into different areas or sections of the page, so you can change the layout and display to fit your tastes.

3. ADD WIDGETS

Leaderboard

This will create a sortable leaderboard featuring a variety of stats you can choose from, including time, distance, calories and more.

Group Workout Feed

See the workouts completed by team members who have opted-in to share their workouts to the group. Tap on the icon to go to the details.

Group Roster

The Roster is added by default. This will list all of the members of your group, along with information they have given permission for members to view.

Personal Workout Feed

If you want to just see your own personal workout feed. This does not show on other group members pages.

Banner

Add a custom banner image with this widget.

HTML

The HTML widget is one of our most flexible. Basic HTML can be used to create messages and presentations to your group with almost endless variety.

Calendar

Show a calendar with checks on all the days the group recorded activity, see the totals below, and select a day to drill into specific activities.

Blog Feed

You can easily link to an existing blog feed. You will need to know the blog feed URL and specify how many posts you want to show.

4. CHANGE PAGE LAYOUT

Choose from a variety of different page layouts to change the look and feel of your groups page.

5. RESET LAYOUT & WIDGETS

This will reset your page to the default widgets and settings.

Next: Messaging and Communications 
Individual and Team based notifications.

Team Member Roles, Privacy & Sharing

Posted on by

There are 4 types of Member Roles. Team Owner, Team Admins, Team Auditors and Team Members.

Each team is structured to have one group Owner and one (or more) administrators (admin). The base team is good for up to 10 total members. The Owner of the team has permission to add and delete users as well as assign group roles.

Admins are set by the Owner or other Admins. They also have full views, member add, delete and role administration rights. An Admin cannot make anyone an Owner as there is only one Owner per group.

An Auditor must also be an Owner or Admin. As an Auditor you are able to view in detail and work within team member or trainees accounts and information. See Auditing for more on how that can work for your programs!

Member Privacy & Sharing Permissions

Each member has the ability to specify what they want to share with a group. This will affect the view of things like group feed, roster, leaderboard stats and more. Members can view or change their settings at any time from the group view, tapping the menu icon and My Group Sharing Permissions in the main menu.

Next: All About the Team Page 
Designing and modifying your open Team view for your members.

Advanced Voice Types

Posted on by

Selecting the Best Voice for your Training

Personally, my very favorite new feature in the iOS apps is our new coaching voices, and it takes just a minute to make it great! Trust me on this one, it is worth the update. Everyone can use Advanced Voice.

I just love Karen’s Australian voice, though many are big on Alex or even Samantha. There are dozens to choose from in all kinds of languages, all within a few taps:

General > Settings > Accessibility > Speech > Voices

Using the Advanced Voice Type, there are many voices available to use, even “enhanced” versions of many of them = Male, Female, you name it. Then, in your app, make sure you’ve chosen Advanced in the Voice Type section. 

Activity Options (Gear) > Voice Options > Advanced

Whether you love it 10X more like we do or just appreciate the features and benefits it unlocks, we encourage you to set up a nice pleasing voice to help coach you through your workouts. It’s worth it!

You really notice the difference when you start turning on new Advanced Audio Coaching features. Get workout totals, coaching during your structured workout routines, use real heart rate zone names and more!

Managing your Subscriptions & Purchases

Posted on by

Switching Between Subscriptions

When you upgrade to or from the Pro Plus to the Star subscription level, Apple should credit your account for any difference in remaining credit for the different subscription within a few days as part of the same subscription family.

Apple * iTunes

iTunes handles all returns/refunds of apps. If you need to cancel a subscription, see here on how to cancel a subscription on your phone:

https://support.apple.com/en-us/HT202039

For other purchases, to request a refund, please open your iTunes Store, click on your username in the left corner and enter your iTunes password.

Click “see all” next to purchase history, find Fitdigits, and click the arrow next to the app. Next click “Report a Problem” link under the “Report a Problem Header” and a new page should come up to report a problem.  You will then be prompted to enter the reason for your refund.  From there, it will be up to iTunes to honor the request.

Again, sorry to see you cancel! If there is anything we can do let us know!

Android * Google Play

To get a refund from Google Play, see here for more:
https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Using Siri and Fitdigits Apps

Posted on by

“(Start/launch) an (indoor/outdoor) (workoutName) workout (with/on) <iCardio>”

There are 5 simple commands that Siri will recognize:
1) Start workout – “Start an outdoor run workout with <iCardio>”
2) Cancel Workout – “Cancel <iCardio> workout”
3) Pause Workout – “Pause my <iCardio> workout”
4) Resume Workout – “Resume <iCardio> workout”
5) End My Workout – “End <iCardio> workout”

All command can be said as above as well as the start command can be build out, however you want to say it. You can attempt to say “(Start/launch) an (indoor/outdoor) (workoutName) workout (with/on) iCardio” and if Siri recognized the location and workout it will start right up with those variables. If Siri has trouble understanding or deciphering you will be prompted to choose the workout type and location just as if you said “Start Workout.”

If Siri requests you to unlock your phone, you may be able to get around it through settings:

iOS: How to Use Siri Hands Free From Your iPhone Lock Screen
Posted in iOS