Link Your Fitbit Account with Fitdigits

Posted on June 2, 2015 by Christopher Means

Every step counts with Fitbit and Fitdigits! You can either link with Fitbit on My Fitdigits or in the Fitdigits apps.

My Fitdigits – Online Desktop Browser
1. Login to my.fitdigits.com with your Fitdigits username and password.
2. Tap Menu > Partners > Fitbit > Link Account.
3. Enter your Fitbit login/email and password if prompted (if you are already logged in jump to #4) and Login
4. Tap Allow

In Apps
1. Tap Menu > Partners
2. Tap Fitbit
3. Tap Link Account
4. Enter your Fitbit login/email and password if prompted (if you are already logged in jump to #4) and Login
5. Tap Allow
6. Tap Done, then the Back arrow (top left)
7. If you ever need it, Unlink is now in the upper right of this screen

If you have more than one partner linked, you also need specify which one is your preferred Daily Activity data provider.

Remember, Fitdigits calories trump Fitbit calories so while you are earning steps during all Fitdigits workouts, your calories burned with Fitdigits will override estimated calories by Fitbit for that exercise. To view your Fitbit and Fitdigits steps and calories graphed over time in the app, go to Menu > Daily Activity.

Related Links:

Fitbit Calories and Fitdigits

Linking Activity Monitors and Fitdigits to MyFitnessPal

Fitbit Charge HR, Surge and Jawbone UP3 Compatibility

Troubleshooting

Linking Issues

You may want to unlink and re-link, however I would like to point out that we attach to the account at Fitbit, not the actual device itself. So, if you are using the same exact Fitbit account, the data should be flowing in regardless of device.

No Data There at All (and Never has Been)

1. One error you might see is “Insufficient permissions given to retrieve Fitbit data, please re-link your Fitbit account.” If you get that error, it means on the original linking, not enough of the permissions were allowed in order for us to access the profile and/or data.

The solution here is to remove the link from Fitbit side as well as ours. On Fitbit that information is here: Fitbit.com/user/profile/apps

On the Fitdigits side, unlink using the procedures outlined above. Do an unlink / relink, but with all permissions enabled, it should update the data. Please give it a few minutes after re-linking to get all the data from Fitbit.

2. If you don’t see the error on permissions, and are not getting data, it may be an account issue, either on the linking level or a different account connected.

The first thing to do is confirm what email/account your current Fitbit is syncing to – you can find that on http://www.fitbit.com – login with your Fitbit credentials, confirm you can see the steps there, then click on the gear at the right and go to Settings. You can see the email in the upper left and Profile section.

Data was Coming Through, but Not Recently

Often this is a timing issue. If you wait a couple minutes, then hit refresh, that might be all it takes.

However, if you have confirmed that it is the exact same account / email at Fitbit you were using (see above) – can you confirm the data has gone from your device to the Fitbit.com servers? The flow of data is “Device (> sync to >) Fitbit app (> sync to >) Fitbit.com (> sync to > Be Colorado. It has to show up first on Fitbit.com (not the app only), then, with a little delay but not too much, show up on Fitdigits. Note that Fitdigits, per the terms with Fitbit, only updates steps / checks for updates in any given day twice in the current day, then trues up the number if necessary the following day(s).

In other words, steps have to get to Fitbit.com in order to show on the Be Colorado dashboard, and we have heard of some instances where Fitbit servers are not getting the data even though it looks like the person has synced successfully. To check and make sure Fitbit.com has the data:

Login to Fitbit.com
Click Log
Click Activities
Click the data range you want steps data for

You definitely want to make sure nothing has changed – no new devices recently, new email, anything like that. If so, an unlink and re-link might clear things up as long as data is showing in the Fitbit.com site.

We did run into an issue with a new Fitbit the other day and had to have a Fitbit support rep tell us how to logout / log back into the Fitbit app and re-assign the account to a new device in order to get it to sync the data from the new device from the app to the cloud.

Is There a Recommended Type of Fitbit?

There is no recommended type of fitbit per-se. It really depends on how interested in actual tracking and getting involved with Fitbit you are, what your budget is, and other factors. Here are some good links to places that can help you make a decision – the low end is the Fitbit Zip, but it doesn’t track sleep, floors or elevation – but does track enough to qualify you for the Be Colorado. Move. incentive.

http://www.thamply.com/quizzes/fitbit-comparison-quiz/

https://www.fitbit.com/compare

https://www.nerdwallet.com/blog/shopping/fitbit-comparison-best-fitbit-activity-tracker-for-you/

http://heavy.com/tech/2015/03/fitbit-fitness-tracker-comparison-zip-one-flex-charge-hr-surge/

They are all compatible with Move program and it doesn’t matter which one you use.

If you are still having trouble, please contact Fitdigits support.

Pairing Your Misfit Shine & Devices with Fitdigits

Posted on October 16, 2014 by Brandon Keller

Fitdigits has partnered with the Misfit Shine and the Misfit line of activity providers to allow data to be sent directly to your Fitdigits account. You can pair with your Misfit account either on the web or in the app.

On my.fitdigits.com

You can link your Misfit Shine with Fitdigits by logging into my.fitdigits.com, going to Partners > Misfit > Link Account and signing in with your Misfit username and password.

In the Apps

You can link your Fitdigits account with your Misfit Shine directly in the app. Tap Menu > Partners > Misfit. Then tap “Link Account” and enter in your Misfit Email and password.

Tap “Login” and enter your Misfit account info.

Link Fitdigits With Your Jawbone UP Activity Trackers

Posted on June 11, 2014 by Brandon Keller

You can link any of the Jawbone UP line of activity trackers with Fitdigits either on the web or within the apps. This will post your Fitdigits activities to Jawbone UP, and seamlessly integrate data from their tracker, including steps, calories and sleep, directly into your my.fitdigits dashboard. Currently the data is not held in the app itself but combined online in the cloud. See your integrated data on my.fitdigits.com.

From the Apps:

Open your Fitdigits app and go to Menu > Partners > Jawbone UP
Tap “Link Account”
Enter your Jawbone UP email and password

From the Website:

Go to My.Fitdigits and login with your Fitdigits username and password.
On the top right, directly below your profile icon, you will see “Partners”. Click here to get to the Fitdigits Partners Page.
Go to “UP” for the Jawbone UP and click “Link Account”.
On the login page, enter in your username and password associated with your Jawbone UP account and activity monitor. (NOT your Fitdigits username).

You are linked! Now your Jawbone UP data will seamlessly integrate on My Fitdigits. To view your Jawbone UP and Fitdigits steps and calories graphed over time in the app, go to Menu > Daily Activity.

If you have more than one partner linked, you also need specify which one is your preferred Daily Activity data provider.

Fitdigits Partners Up With Jawbone UP, Fitbit Flex and Withings Pulse

Posted on January 28, 2014 by Brandon Keller

Fitdigits is proud to introduce three new health and fitness partners- The Jawbone UP, Fitbit Flex and Withings Pulse. These devices are a great companion to Fitdigits, as they track daily activity and more while Fitdigits monitors your workouts, and by combining them you get your daily caloric burn.

Linking them with your Fitdigits account is a piece of cake!

Go to My.Fitdigits and login with your Fitdigits username and password.
On the top right, directly below your profile icon, you will see “Partners”. Click here to get to the Fitdigits Partners Page.
Go to “UP” for the Jawbone UP, “Withings” for the Pulse, and “Fitbit” for the Flex. Click “Link Account”.
On the login page, enter in your username and password associated with your activity monitor. This may or may not be different from your Fitdigits username.

Your accounts are now linked. You should be able to view your daily activity on My.Fitdigits under Health -> Activity.

Linking Fitdigits & Our Partners

Posted on February 26, 2013 by Brandon Keller

In Fitdigits we partner with many great health and fitness solutions. From our partner section (Menu > Partners), you can link accounts to share information across portals.

We group partners into Daily Activity & Steps Platforms, such as Fitbit, Google Fit or Apple Health, Nutrition, such as MyFitnessPal or Lose It! (iOS only), and workout sharing partners that we will post workouts to their portal, such as RunKeeper or TrainingPeaks.

For Daily Activity platforms, we can post activities recorded by the app to them, and/or read their data to our portal / apps.

You can link multiple platforms and we will post to each, but you are limited to only one Preferred Partner that we will read and display their activity data such as steps, active / sedentary calories, and other metrics depending on the provider. You can change your Preferred Partner in your Partners section on the web or in-app (Menu > Partners).

Daily Activity Platforms

Apple Health

Link your app with Apple Health, and Fitdigits will be granted access to any of the data you approve during the linking process. This could include metrics like reading from them calories, steps, daily activity metrics, etc., and writing to equivalent areas in Apple Health with Fitdigits data recorded within our app.

Fitbit
Link your Fitdigits account with your Fitbit account, and Fitdigits will automatically receive your caloric burn totals based on your Fitbit daily activity. You can find this information in the apps under (Home) Menu > Health > Steps, or on my.fitdigits.com on the dashboard and in Health > Daily Activity.

Fitdigits will also send all Fitdigits workouts to Fitbit so the calories are included in your Fitbit daily total. For more information on the interaction between Fitbit and Fitdigits calories, read here.

Please note we are not compatible with Heart Rate on HR bands (see more).

Garmin Vivofit
When you link your Garmin account to Fitdigits, we will receive your Vivofit steps and other data with our portal. Please note this now includes Garmin watches and other Garmin Connect compatibility, including basic workout information.

Google Fit
When you link your Google Fit app to Fitdigits, we will receive your steps and othe supported data. Please note we aren’t sharing TO Google Fit at this time, but we plan to have more integration soon!

Misfit
When you link your Misfit account to Fitdigits,we will receive your Misfit steps and other data with our portal.

Withings
When you link your Withings account to Fitdigits, the next time you sync the app (Results -> Sync) all of your Withings steps, weight entries and blood pressure data will be automatically updated.

Nutrition

MyFitnessPal
When you link your Fitdigits account with MyFitnessPal, the calories burned during your Fitdigits workouts will be automatically sent to MyFitnessPal. No button pushing required! Just sign in and get accurate calories total added to your MyFitnessPal daily allowance.

Workout Sharing

TrainingPeaks
Share all of your workouts to TrainingPeaks. Log in here, and after completing a workout share to TrainingPeaks using the “Share button” on the results page.

Strava
Share all of your workouts to Strava. Log in here, and after completing a workout share to Strava using the “Share button” on the results page.

RunKeeper
Sign in to RunKeeper with your username and password, and now you can share your workouts to runkeeper.com with the tap of a button under results.

Dailymile
Sign in to Dailymile with your username and password, and now you can share your workouts to dailymile.com with the tap of a button under results.

Link MyFitnessPal and Fitdigits

Posted on February 2, 2013 by Brandon Keller

Fitdigits is now partners with MyFitnessPal, and we could not be more excited! All you have to do is link your Fitdigits account with MyFitnessPal, and you will be able to see your Fitdigits calories count towards your daily allowance from MyFitnessPal. To link accounts:

1. Open Fitdigits and go to Menu > Partners > MyFitnessPal
2. Tap “Link Account”
3. Enter in your MyFitnessPal username and password, or link with Facebook
4. Tap Allow, and then tap Done

Now, after you complete a Fitdigits workout the application will automatically send the amount of calories you burn to your MyFitnessPal account!

If you also have a Fitbit or other daily activity partner linked (for the sake of this discussion we will use Fitbit as the primary example), we have found that linking Fitdigits with Fitbit, then Fitbit with MyFitnessPal is the best way to link the three partners. If you try to link them a different way, problems will occur:

1. Link Fitdigits with MyFitnessPal, and MyFitnessPal with another Daily Activity Provider (Not recommended)
You will need to take your Fitbit off when using Fitdigits, or you will get a double-dose of calorie adjustments – Fitbit giving you “some” credit for the exercise (especially if running or walking), while Fitdigits also would give you total credit for the exercise. Also, when MFP posts activity burn to Fitbit, it doesn’t transfer the distance. The worst part, though, is that if you don’t wear Fitbit while exercising/running/walking, it means you wouldn’t get credit for the steps you do during those exercises and that is probably the biggest bummer!

2. Link Fitdigits with BOTH MyFitnessPal and with another Daily Activity Provider (Not recommended)
If you want to live in a world of delusion, this will give you a huge caloric intake capacity as it will double your calories everywhere you look and give you a false sense of accomplishment on a regular basis. However, we have found living in a world of delusion, while fun for a little while, can have results that don’t exactly match the real world!

Link Fitdigits with Withings

Posted on October 19, 2012 by Christopher Means

If you are using a Withings, your steps, weight and blood pressure readings can automatically sync with Fitdigits by linking your accounts.

To link your Withings account:

From my.fitdigits.com
1. Login to my.fitdigits.com
2. Click Partners
3. Find Withings, and click Link Account
4. Enter your Withings Login information.

From your app:
1. From the Fitdigits App Home Screen, go to Menu > Partners
2. Tap Withings
3. Tap Link Account
4. Enter your Withings Account Login information

Once linked, Fitdigits will sync with your Withings online portal. The initial sync can take a few minutes depending on the level of information and other factors. Fitdigits only reads from Withings, it does not post any information to their portal.

Sync Fitdigits with the Fitbit Aria Scale

Posted on May 29, 2012 by Brandon Keller

You can either link with your Fitbit Aria Scale on My Fitdigits or in the iOS version of Fitdigits vwithin the app so you can see your weight entries on My Fitdigits.

My Fitdigits
1. Login to My.Fitdigits.com with your Fitdigits username and password.
2. Tap Health -> Activity -> Link Accounts.
3. Enter your Fitbit login/email and password to authorize the link.

In App
1. Tap Health -> Health Partners
2. Tap Fitbit -> Link Account
3. Enter in your email address and password, and tap allow

Enter in your Fitbit login and password, and tap Allow

Tap Link Account

4. Tap Done in the upper right. Your account is now linked!

You now will see your Fitbit Aria weights on My Fitdigits!

Fitdigits Support

Get Active. Stay Healthy.

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