Be Colorado. Move. Apple Health Support

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Fitdigits & Apple Health

Apple’s Health app is an iOS app that comes standard on the iPhone and iPod Touch. It is a device specific app, it does not share data across devices. You can only be paired with one device and Apple Health at a time. The Health app provides daily steps, active & total calories per day and other metrics that help you gauge your activity levels. The Move app also posts to Health with information about your activities you track with the Move app.

Pairing the Move App with Apple Health

To link your Move account with Apple Health on your iPhone or iPod Touch:

Linking Fitdigits & Apple Health

  1. On the main screen of your Move app, tap Menu > Partners > Apple Health
  2. Tap Enable Sharing
  3. Choose what data you want to send to and from the Health app and Fitdigits (see screenshot). The best thing to chose “Turn All Categories On”.
  4. Tap “Done” in the upper right of the Health app
  5. If you allowed reading daily activity metrics, you will be prompted to sync your data. There are two options:
    1. Starting Today – this will only upload data from the day you tap onwards
    2. All Time – this will sync all days with data on the device. If you previously had data on a date that also has data from this device, it will overwrite the conflicting Apple Health days data from the previous device. If there is no data from the new device, old device data will be maintained (so for most people upgrading, you have a continuous Apple Health data stream).
  6. When the sync is complete, you will be asked if you want motivating messaging through the day, just a daily report of the previous days activity, or no Notifications at all. You can always change this setting by visiting the Partners page.
  7. To view your daily activity, tap Menu > Daily Activity within your Move app.

Apple Health Activity Sharing & Syncing

When you pair with Apple Health, you are initially prompted to sync either “Starting Today” or “All Data”. That is the initial sync for daily activity, and we honor that setting until you Disable the account and re-Enable, which resets the dates.

We do not post past activities to Apple Health, and post activity from our apps at the time the activity is complete.

Daily Activity Notifications

Daily Activity Notifications

One of the first things you may notice, depending on your settings, is the daily activity notifications. We hope you like them and find them motivating. If you would like to modify them, go to the Partners page in the app. Notification settings are below the list of daily activity data providers. The options are –  Off (no local notifications), Summary (just a previous days summary each day), or All (a few encouraging messages through the day).

Background App Refresh

Linked Partner, Background Refresh ONBackground sync of daily activity updates happen if the app is in the background on your device. There is no data transfer if the app has been hard closed and is not available in the app switcher. Background sync is also dependent on having the Background App Refresh permission turned on in the device settings section. You can see what the setting for Background App Refresh is currently for the app by going to >Partners>Apple Health, the screen shows the setting there. To modify the Background App Refresh option for the app, tap  the devices’ Settings>General>Background App Refresh.

You can initiate an update by bringing the app to the foreground after being in the background, or tapping Menu>Sync from your Move app. Please allow a few seconds for the Daily Activity view to update.

If for some reason you need to do a full or partial sync again or for further troubleshooting, you can go to Settings>Synchronization (see Troubleshooting below) for more sync options.

Troubleshooting PairingPreferred Partner

If you are not seeing any data from Apple Health to your Move app, check the >Partners page, make sure Apple Health is set as your preferred daily activity source. We only show and utilize data from one paired source, which can be modified in your Profile section online.

If you are set with Apple Health as a preferred parter, and still having trouble with data flowing one way or another, one of the easiest things to do is go back into the Apple Health partner page within your Move app (see above), tap Disable in the upper right, then tap Enable again to re-enable linking.

One more option is to go to Settings>Synchronization. You can see the date of the last synchronization below the Apple Health entry. If you need to rebuild data, tap Sync Date Reset. The reset should replace the date under Apple Health with either the date you originally specified (if you initially chose “Starting Today”) or say “All Time”. Tap Retry next to Apple Health to initiate sync.

Sync SettingsIf you are getting prompted in the app that there is another device currently linking with Apple Health on your account, but want to change devices, go to the >Partner>Apple Health screen, and tap “Disable” in the top right, which will disable the preferred status of the other device. Tap Enable to enable the current device as your preferred provider.

Modifying Move / Apple Health Share Permissions

  1. Go directly to Apple’s Health app
  2. Tap Sources on the bottom tab menu bar
  3. Scroll down and tap the name of the app (Be Colorado)

You can review or change any read and write settings from there at any time.

What Data Shares with Apple Health?

If you are paired with the Health app using the steps above, after you complete an activity, it will be shared with Apple’s Health app and stored there for review.

Please note the Move app will not send historical data or data pulled from partners (such as steps from Fitbit) to Apple Health, as Apple expressly does not allow it. Apple has advised developers for the Apple Health Kit to not send their data to other activity tracking companies as well.

Also note Apple’s Health data does not sync to multiple devices. So if you have an iPad and iPod Touch, Apple Health will treat this as two separate accounts, leading to possibilities for missed workouts or duplicates (data doesn’t sync to Health across devices).

Fitdigits is excited about the possibilities Apple Health offers, and we will continue to evolve our integration and functionality as Apple does the same.

If you see a difference in Active Calories posted to the Apple Activity app and what is shared to Apple Health, this article on the subject is quite helpful (here).